Terms of Service

By accessing or using any Shylzora product or service — including Nexo Pro, Equipment Pro, and shylzora.com — you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.

These terms apply to all users, including individuals, teams, and businesses accessing our products under a subscription or trial.

Shylzora provides software products delivered as desktop applications and web services. Our current products include Nexo Pro (intelligent operations platform) and Equipment Pro (asset intelligence system).

We reserve the right to modify, suspend, or discontinue any product or feature at any time with reasonable notice where possible.

When you create an account with us, you agree to:

Our products are offered on a subscription basis, billed monthly or annually depending on the plan you select. All fees are stated in the currency applicable to your region.

Subscriptions renew automatically unless cancelled before the renewal date. You may cancel at any time through your account settings or by contacting us. Refunds are not provided for partial subscription periods unless required by applicable law.

We reserve the right to change pricing with 30 days notice. Continued use of the service after the notice period constitutes acceptance of the new pricing.

We offer free trial periods for our products. No credit card is required to start a trial. At the end of the trial period, you must subscribe to continue using the product.

We reserve the right to modify or terminate trial offers at any time.

You agree not to use our products or services to:

All Shylzora products, software, content, branding, and documentation are the exclusive intellectual property of Shylzora. These Terms do not grant you any ownership rights.

Your data remains yours. We do not claim ownership of any data you input into our products. You grant us a limited licence to process your data solely to provide the services you have subscribed to.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable licence to access and use our products for your internal business purposes.

This licence does not include the right to modify, reverse engineer, copy, distribute, or create derivative works from our software.

Our handling of your personal data is governed by our Privacy Policy, which forms part of these Terms. By using our services, you agree to the collection and use of data as described in that policy.

To the maximum extent permitted by applicable law, Shylzora shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or business — arising from your use or inability to use our services.

Our total aggregate liability to you for any claim arising out of these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

Our products are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of harmful components.

AI-generated insights, predictions, and recommendations within our products are provided for informational purposes only and should not be relied upon as the sole basis for business decisions.

You may terminate your account at any time. We may suspend or terminate your account if you breach these Terms, with or without notice depending on the severity of the breach.

Upon termination, your access to the service will cease. You may request a copy of your data within 30 days of termination, after which it may be permanently deleted.

These Terms are governed by applicable law. Any disputes arising from these Terms or your use of our services shall be resolved through good-faith negotiation in the first instance.

We may update these Terms from time to time. We will provide at least 14 days notice of material changes via email or a notice within the product. Continued use of our services after the effective date of changes constitutes your acceptance.